DELICIOUS PRALINES, YOUR QUESTIONS ANSWERED
FAQs
1. What ingredients are used in Ria's Pralines? Our pralines are made from the finest ingredients, including sugar, butter, cream, and pecans (for our classic variety).
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2. How should I store my pralines? To maintain freshness, store your pralines in an airtight container at room temperature. They can also be refrigerated for longer shelf life.
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3. Do you offer pralines without nuts? Yes, we offer pralines without pecans. You can choose between "With Pecans" and "Without Pecans" options.
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4. What is the minimum order for bite-size praline candies? The minimum order for our bite-size praline candies is 100 pieces.
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5. How long does shipping take? We ship via USPS. Orders are processed within 1 day and typically arrive within 1-2 days after shipping.
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6. Do you offer expedited shipping? Currently, we do not offer expedited shipping options.
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7. How are the pralines packaged for shipping? Our pralines are carefully packaged in boxes with bubble wrap to ensure they arrive fresh and intact.
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8. Do you provide tracking information? Yes, a tracking number is provided for all orders so you can monitor your shipment.
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9. What is your return and refund policy? Due to the perishable nature of our pralines, we do not offer refunds or exchanges. However, if your shipment is lost, we will replace it at no additional cost.
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10. Do you ship internationally? At this time, we only offer domestic shipping within the United States.
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11. How can I contact customer service? For any questions or concerns, please reach out to us via our contact page or email us at info@riaspralines.com.
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12. Are there any special offers for bulk orders? Please contact us directly for inquiries about bulk orders and potential discounts.
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